Tomorrow, Feb. 12th, is my birthday and I'm looking forward to it. After working on my new book for most of the day (deadline getting nearer), I'm going to the theater to see Billy Elliot, [...]
My good friend Jim Blasingale, fellow entrepreneur and host of The Small Business Advocate Radio show, invited me back to his show this morning, Monday, at 7:00 AM Eastern time. If you missed it, click [...]
In January, I decided to make 2010 my fittest year ever. So far, so good. I made a plan, stuck to it and have seen results. I have been hitting the gym, running, logging one [...]
In this guest blog post, Jill Griffin, the loyalty maker answers frequently asked questions about customer win-back. Plus, 7 ways to keep them loyal. What is customer win-back? Win-back is a process for recoverying lost [...]
I don't patronize fast food establishments often, but when my family and I drive on long road-trips we sometime opt for the convenience and speed that quick-serve restaurants (QSR, industry euphemism) drive-throughs offer. On one [...]
(Note from Karen) Oddpodz loyalty expert Jill Griffin was featured in Deliver Magazine. The US Postal Office publishes this great publication which is worth checking out. You can subscribe on line to receive a mailed [...]
I spent the summers of my college years on the coast of South Carolina as a waitress. I learned a variety of skills including how to balance and carry out five steak platters on my [...]
No matter what your budget is you can launch this priceless campaign and start reaping the rewards right away. Say thank you to your customers, your employees, your prospects and your vendors. And not just [...]
Jeffrey Gitomer is a dear personal friend, has been a great mentor to me and even wrote the forward in my book, Brain Tattoos: Creating Unique Brands That Stick in Your Customers’ Minds. Needless to [...]