By Karen Post, on April 23, 2012

Confidence is a condition you manifest when you do things with competence. Self-esteem is a belief level you buy into about yourself, when you’re not doing anything at all. To enjoy a great life and a rich business or career, they are both needed to be mastered.

I consider myself an emotionally healthy person. I also know that I can always improve myself. I’m interested in learning things that can make me more effective with my business, my personal relationships and things that provide me with a more fulfilled life.

Back in January Alan Weiss, a coach and mentor of mine for the past decade, offered a one-day workshop on self-esteem. Alan is known as the million dollar consultant. He’s authored over 40 books, works all over the world and has guided me on many business projects. His Self-Esteem Workshop was $2,500 and limited to 6 people in every workshop, it was sold out until April.

There’s no debate here, lower than peak self-esteem is bad for business. If you are a start-up, it can make the difference in you raising needed funds. If you are a growing business it can cost you new clients. If you are employed it can stump your advancement. In all cases, low self-esteem enables price, valuation, compensation discounting and costly over-giving of goods and services too.

I attended Alan’s workshop this past week in Warwick, RI to help take my business to a higher level. It was an excellent investment in time and money.

Consistent with Alan’s tough-love style of coaching, the workshop wasn’t hoo-rah-rah at all. There was no flood of compliments or achievement praised. There were a lot of open and candid discussions about where human doubt and questionable self-worth comes from and how to dump the debris that brings down anyone’s esteem level.

Before the workshop, I knew the root of many of my green monster issues, but after spending the day with Alan and a great group of other highly-accomplished consultants, I better understood how to re-frame the past, dump the garage and power forward with a stronger direction and intent. I also learned a lot about how to sustain high self-worth in the most challenging of situations.

The three biggest take-a-ways for me were:
1) The perfect self-esteem cocktail is 1-part listen to others (that you request, unsolicited feedback is useless) and 3-parts listen to yourself.
This means accept feedback from qualified givers, not others who have some axe to grind or bigger issues than yourself.

2) Having an accurate feedback grading system is key.
Many of the most damaging and negative beliefs that imprint adult self-doubt comes from our parents because as children, they were our primary authoritative figures. This dominating influence can apply to professional settings too. This does not make either of them right. Use realistic measures to evaluate criticism.

3) Positive reinforcing environments and relationships are critical, not optional.
Birds of a feather flock together. A scrappy nest is not where you want to be. Hang with other highly-esteemed people and make sure your work space is empowering and inspirational. If it’s not, change it.

Alan Weiss is not for everyone. He’s not inexpensive, his content is not sappy and sugar-coated. If you are serious about taking your business to the next level, I’d look at some of his offerings. If nothing else, sign up for his weekly newsletter, it’s free and one of the best things I read and enjoy every week.

In closing, here’s another good article on the subject on of self-worth. It’s written by one of my favorite tweeters @yourpocketguru, follow him and me @brandingdiva on Twitter for some short gems of insight on a all kinds of topics.

By Karen Post, on March 18, 2012

Have you called yourself recently? On all of your phones? If not, it’s a fast find and fix to improving your brand impression.

How do I know this? Because I was grossly guilty of phone message neglect.

Fortunately, I have good friends who tell me the truth.  Here’s a recent call I received.

“Hey Karen, Ms. Branding Diva your phone message stinks. It’s too long, you sound like you are in a tunnel under ground and teetering on having a bad day.”

She was right. This was a big disconnect from who I am and what my brand stands for. Here’s the really sad part, it’s been like that for a year, YIKES!

Five simple tips to a better telephone branded signal.
1) Be clear – Always state your full name.
2) Be brief – In our fast paced and busy world, short and to the point are best.
2) Have tone – Include some branded attitude, for me it’s energy and confidence.
3) Be current and relevant – Keep things fresh, consider changing your message with the seasons, the months or for no reason at all.
4) Provide a clear call to action – What do you want the caller to do? Leave their name and what they need? Or even better their American Express number?
5) Manage expectations – If you can’t check messages for along period of time, provide a timely route to you, request a text message or email from the caller.

Don’t ever, ever use the default, computer message. That clearly communicates nothing except you are unprofessional or so unorganized you can’t find the time to set up.

Bottom line, your phone message is often the first impression a new contact has with you. Make it a great one. And it does not hurt to make sure your visible phone and accessories are on board with your brand too. It’s all part of the personal branding package.

Still don’t have a smart phone? It’s 2012. Plus, being a tech dinosaur is no marketing edge.

And if bold styling is part of your image, consider a retro hand set (like pictured above) to plug into your iPad, iPhone or other smart phones and a cool, matching phone protector. I’ve usually sport the Branding Diva® red set —phone case, handset and fire engine hot lipstick.  It’s an excellent conversation starter at coffee shops and airport lounges, after all that’s where new business often starts.

Got to go catch a call! Talk soon! Brand on!

By Karen Post, on March 17, 2012

Last week I had drinks with a retired colonel from MacDill Air Force Base. This guy had been to 2 wars zones, Iraq and Afghanistan, three times. He had been inches away from grenades exploding and been literally shot at from 10 feet away. Fortunately, the bullets missed him. Many in his platoon were not that lucky.

He knew I was an entrepreneur. He’d been to my websites. This is what he said to me.

“Karen, you are so brave and courageous. I admire that so much. I don’t know that I could do that, be a front line entrepreneur like you. You’ve got to hustle business every day, be such a self-starter and operate with so much uncertainty”.

WOW, here’s a soldier who risked his life for our country, thinking I’m the tough one. At first I thought he was just flirting, but then I thought about it, and I suppose to many being an entrepreneur is pretty darn scary.

I’ve never seen it that way. Because of the way I’m wired and because of the values I formed from my life experiences.

The fact is we are both warriors, the military and the troops of entrepreneurs all across the world.

This was the theme of my program I presented today to Southeastern Entrepreneurship Conference. It was my second year to participate and like last year the energy I got from the young entrepreneurs was amazing and inspirational.

My message to the audience was direct. There is no place like entrepreneur land. Owning your own business and being your own boss. Sure it’s tough, risky and uncertain, but then again so is walking down the street.

My bigger point to the group was, it’s not what hits you, but what you do next that counts.

My life as an entrepreneur has been an exciting and scary as hell roller coaster ride for nearly 30 years. Would I trade those experiences in for a 9-5 gig? No way. Cause at the end of the day, I’m driving the car. To me that’s the best way to go through life.

Bad and challenging stuff happens to the best of us. And if you’ve got your eye on a big prize, I guarantee you, your share will not be small. Most highly successful people actually encounter more bumps than those who achieve average results. There is a correlation between the volume of failure and magnitude of success.

And then comes my favorite saying: “What does not kill you, makes you stronger”.

Now for any of you who think I just write about this stuff and maybe have not had actual bouts with big boy challenges, here are just a few of my most memorable high stress, danger zones I’ve experienced first hand.

A 4 month tax audit, an investment in a venture that crashed and burned, an employee with a drinking problem, loss of a big client, three key employees quitting at once, a big company filed a trademark infringement that cost over $50,000 and me filing a time and money sucking law suit against an international celebrity to collect owed money. This is the short list. My point is any of these situations could have sent me to the 9-5 world, but they did not and I won the battle.

Here are 5 moves that keep me and my entrepreneurial dream alive.

1) Work from a plan. Even if it’s one page long.
I support this move by writing daily goals before I go to sleep at night for the next day.
I also track my time. This puts light on my waste so I can focus on result producing tasks..
I do daily rituals, every single day.

2) Master mental resiliency.
This is a work in progress, but I have gotten thicker skin through all of my life experiences.
Don’t hang on to screw ups, disappointments and failures. I shake things off like my black lab used to do when she got wet.
Learn the art of re-framing yucky situations into the good stepping stones that get you closer to what you want.
Know how to reboot and create your own momentum.
Be fit, mentally and physically.

3) Network up.
Hang out with people that are challenging you, not saying what you want to hear and sucking up to your mediocre bar.
Be a lifetime learner with folks that are smarter-than you.
Cut the dead wood off your growing dream. This means sometimes you’ll grow out of relationships.

5) Brand you and your business
They are both important and can contribute to your success.
Pick a lane. Decide what you are, do it well and in a unique fashion.
Resonate your identity on all of your touch points to your market (how you dress, act and communicate).

And in closing, I reminded the audience of the number one, most important thing an entrepreneur needs to succeed.

Full body confidence.
Stand tall, shoulders back and believe in yourself. You are your number one and most important fan! Breakthrough business stories have leveraged this powerful weapon for centuries. It is such a game changer.

Without a positive self image you may as well be burnt toast. So work on this daily. For me, I go for stuff that seems impossible. Walking on fire was a real booster for me. I also read my affirmations daily (you must write these before you can read them). I keep a victory folder (containing things that make me feel good, from notes, to press clips, to deposit receipts) and I monitor and read about people who inspire me and remind myself how human they are too.

You got the gear and the intelligence. Man up, even if you are a female.

My military friend may have had a valid point when he said that being an entrepreneur was such an admirable feat for the brave and courageous few.

I reminded him and the SEEC attendees that it’s all about the angle that you choose to look at the enemy and the prize.

Risk scares many, but to an entrepreneur it is the needed fuel for the greatest rewards.
Most think danger should be avoided, but to an entrepreneur it is a welcome and exciting adventure.
Being on your own appears to be such hard work and so difficult, not for an entrepreneur who chooses something they love to do.

As free Americans who live in a capitalist society the power to transform uncertainty into clarity is in our reach.

Entrepreneurs make your move.

By Karen Post, on October 5, 2011

Like I mentioned the other day, I have aged a bit since jumping into the world of being an entrepreneur. In fact, almost thirty years have whipped by me. Many things remain the same, but some things have changed.

My entrepreneurial traits that remain:

• I’m still very fearless in business.
• I still fear a few things like: being struck by lightning, being hit by a flying baseball, hockey puck or golf ball and I still hope I never meet a snake.
• I still have a strong sense of humor, love comedy and gravitate toward people who make me laugh.
• I still believe personal responsibility is a big deal. And when people don’t take responsibility for their actions and blame others for their fate, that’s not a laughing matter, it’s a character flaw.
• I still love my work, in fact so much that most of the time it doesn’t feel like work, but extremely satisfying play.

Some new human conditions that recently have shown up:
While my mind and passion for business and entrepreneurship remain high and are still on the “GO track”, my body has been signally some new trends. Most of which I’ve managed to fix, like gray hair – there’s hair color for that, some new facial geometry – there’s Botox® for that and even my true age – you can lie about that. But the next one I’m still working on and can’t say I’ve found the fix yet. But as an optimist, I’m confident a solution is near.

I’ve been diagnosed with Osteoarthritis. Just hearing the name creeps me out because it sounds like a very old person’s disease. Well, it turns out it’s not. Osteoarthritis can affect young people and active athletes too and most people will get some form of this condition as their bodies’ age – or we can say ‘mature’.

My case makes me feel like I’ve been hit by a Mac truck every morning. Throughout the day I get very shifty and my neck stays pretty pumped with pain. This started about a year ago. I went to a doctor just recently and she told me after reviewing my x-rays that I’ve likely had this bad boy, Osteoarthritis, for over five years.

Well, I’m not going to let some lame disease slow me down, even though there is no cure, there are things one can do to minimize the pain and I’m all about that. So this past month I embarked on a full throttle, super-sized, manage-this program.

Yes it was extreme and expensive, but I need my body in sync with my mind and saying GO! Not NO! After all, I may be aging a little but I’m not turning in my serial entrepreneur card and I have many big goals that I’m determined to reach.

So for any you that may share my pain, here’s what I did and what I believe is working.

• I hired a stretching coach for three days a week.
• I got regular acupuncture treatments and took a bunch of Chinese herbs that tasted like what I can imagine eating incense tastes like. If you are in Tampa, I highly recommend Dr Jiang.
• I got a massage every week.
• I started taking a non-addictive muscle relaxer at bedtime.
• I started taking Advil daily.

I can’t say all the pain is gone. But my neck is more flexible and less sore. My body is still pretty tight and hurts in the morning. I play tennis 2-3 times a week and for some reason when I’m in the tennis zone and playing well my pain is completely gone.

So my move forward plan is:
I ended the stretching coach. Once I learned the stretching moves, I wanted that hour back for myself. With any coach, small talk is required and that stressed me out, especially when my work plate is really full. I need that time to think and fix stuff. The stretching coach investment was worth it because not only do I now know the exercises, but my coach also introduced me to a couple of stretching tools like my big fitness ball.

and a Real-Ease Neck and Shoulder Relaxer.
Real-Ease Neck and Shoulder Relaxer (See all Massage & Relaxation Products)

So from here, I will continue to stretch throughout the day. This means: no more 6-hour long writing sessions, remain disciplined and keep moving around whenever possible. I’m also going to maintain the massages, acupuncture, muscle relaxer and Advil.

The big message to my fellow aging entrepreneurs–stay loose, keep moving forward, have fun and take care of what hurts.

By Karen Post, on April 1, 2011

Have you ever felt like you have reached your limits? Whether it shows in your writing, business creation or time management – you are not alone! Below, learn how to develop strategies that will make you feel more productive, take your adventure to the next level and keep you in line – we’ll even tackle the stuff that keeps you up at night. Let Karen Post and the Oddpodz team lead the way.

1 – Does branding countries, government programs and leaders really matter? 3 part series that includes insight, strategy and recommendations.
2 – How to quickly sway opinion, sell product & make a point – with wordplay Metaphors can make a difference.
3 – Energize your entrepreneurial engine. Attend 3-day conference in Tampa. Engage in networking opportunities with students from all over the country as well as business professionals.
4 – Entrepreneur essentials – Bandwidth limits, saying no and time off. There are only so many hours in a day, what will you do with them?

For last weeks wrap up, click here.

Also, don’t forget to check out:
Slimy scam, smart business model or insightful day?
3 smart chicks, 10 ideas to breed more loyal blog readers
Greenwashing and other recycled business sins

By Karen Post, on March 24, 2011

Karen Post and the Oddpodz team are back on American soil, had a great time and took away many lessons learned. To view last weeks wrap up, click here.

1 – An airport restaurant so good, you will beg for a longer layover. Great food in Atlanta, only a plane ride away.
2 – Last minute gigs, Nigeria, branding adventures in Africa. Part 1 of a global branding adventure.
3 – Paparazzi, plantains and petrol. Part 2 is packed with lessons learned.
4 – Do you hate computerized customer service as much as I do? Make sure your phone system isn’t annoying your customers.

Also, be sure to check out:
our Get publicity Ta-Do list
I’m going to Saudi, join me!
Creative warrior goes to Memphis

By Karen Post, on March 22, 2011

I understand running a business is about managing productivity and being efficient, but there needs to be a balance somewhere so that in the process of being productive and profitable, you are not totally annoying the heck out of your callers.

Most phone trees should be burnt down. Having to listen to 40 department options that don’t even come close to solving your problem, or screaming your reply to a question four times and then some idiot computer says: “I’m sorry I did not understand your answer” and then you get discounted and get to start all over again, is really aggravating! This turns me and most others into a extremely emotionally disturbed consumers.

If I’m going to be subjected to this craziness, at least let me sound off to a real person. If you share this frustration, try these services.

Dialahuman.com or gethuman.com- they list companies and how to avoid the robot operators. Or another free service is Lucyphone.com, here you enter the company’s name or number, hit start. Lucyphone.com connects you to a company line where you pick an option to get a live rep. You then hang up and get a quick call back.

These services are not perfect, after all they are run by humans, but may be worth the call. Also, check your own phone system, is it easy and joyful or is it just as bad these I’ve described?

Don’t forget to check out: Have an AT&T iPhone? Don’t expect service in NYC. You’ll be disappointed.

By Karen Post, on March 16, 2011

Preparing for a far away trip can be challenging. Karen Post and the Oddpodz team learn how to take a stressful situation and turn it into an achievement. If you missed last weeks wrap up, click here.

1 – Sponge Bob would be proud of me. I’m soaking up stuff at a very high speed. Traveling is only part of the adventure.
2 – Ouch! Global travel can hurt. How to manage your health on the road. An education on why to take extra precautions.
3 – Why being in the right state is critical. And I’m not talking about Florida. What happens when goofy thoughts enter your brain.
4 – How to reduce the sting in charging service fees. Being nickel and dimed may turn out to be a valued convenience.
5 – 18 steps toward stress-free, fast-lane, more fun and darn good writing. Tips that will make you want to dump your notes.

Be sure to also check out:
Are you brand battle ready at the frontline?
Top 10 best brand stories
How two websites almost killed a baby

By Karen Post, on February 22, 2011

This week, Oddpodz shares the reality of keeping a business together while getting ready for an important trip. If you missed last weeks wrap up, click here.

1 – I’m going to Saudi, join me! Get the inside scoop of marketing, communication, travel & cultural lessons.
2 – Blog breakthrough – What does it really take? And what is the magic move that turns pondering into reality?
3 – How to get unstuck on a writing project – 10 ways. Learn to practice what you preach in a stress-free way.
4 – Forgive me, I’m using an excuse card tonight. Use these funny excuses if you’re having an off day.
5 – A road warrior’s check list, so the journey is a joy. What to pack when you’re always on the go.

For more on-the-road lessons view:
Networking in the sky. How to turn a seat mate into a good connection.
5 inspirational ideas and 2 revelations from an adventure to Chicago
What I learned from going to see Oprah

By Karen Post, on February 8, 2011

Starting this week, we are providing a weekly wrap up email from Karen Post’s Oddpodz blogs on marketing, branding and entrepreneurial matters. In case your week went flying by, here is what you’ve missed from:

1 – 2nd chance. 2nd book cover. 2nd wind. When something does not work the first time, don’t give up – just give it another shot.

2 – If you have ever tried calling internationally, then you will relate to Global phone mess – a lesson in assumption and learn why you should always plan ahead.

3 – Can a good tease convert, engage and conquer customers? We think so. Learn how to get attention from your market, before you give them all the goods.

4 – In 5 Super Bowlicious marketing practices for any size business, discover the trends and how to apply big game marketing strategies to your own business.

5 – In How to make achievements a national holiday, learn 5 ways to turn your achievements into a holiday and why it’s important to celebrate them.

6 – Don’t even think about calling me a senior or reminding me that I’m over 40 is a reminder that marketing towards the young boomers has changed.

7 – Have you learned How to juggle multiple projects and keep your cool? If not, here are two approaches that can help.

Too much email, but still want easy access to the content for from Oddpodz the place for creative-minded entrepreneurs? Then, sign up for the RSS feed and read via a feeder or in your web browser.

And thanks for your continued interest and support!