By Karen Post, on May 15, 2012

Recently I’ve been forgetting things. Last Friday I headed to Chicago. When I got to the ticket counter at the airport I had a flash, did I remember to pack my Apple power cord for my laptop?

No, I didn’t. And because I’ve bought so many of those silly $100 replacement cables and lost them too, I was not about to hit the road without it. So I quickly phoned up my driver to see if he could run back to my place, get it and bring it to me before my flight left. Like a champ, he said no problem.

So how does a list-obsessed traveler like me forget stuff like this? By moving too fast.

My trip to Chicago was fabulous. I spent three days at the restaurant show, did a lot of marketing for my new restaurant product, filmed a 6-minute live segment for FOX News that aired nationally, attended a series of excellent focus studies for one of my Chicago clients, met a bunch of great new business contacts and experienced a city that I adore.

Wednesday morning I’m up early to catch a flight back to Tampa. I’m showered and dressed and looking for my make-up and hair care stuff. It is nowhere in the room. I call the desk and ask if they have a gift shop where I can buy the basics, the store does not open until 8AM, my driver is picking me up at 7AM.

(To my guy readers, not having make-up is equivalent to not having pants on and going to a meeting.)

I have no make-up, no hair brush and no patience. I also have a business meeting as soon as I get off the plane in Tampa. I’m starting to stress.

I improvise. I find a fork in the kitchenette and do the best I can with my hair, thinking I’ll get to the airport and they will have a store to buy a brush and make-up.

With my sunglasses on, I race to O’Hare, get to my gate and look for a store. There are none other than food and magazine shops. I calmly walk to the plane quietly thinking I need to be rich enough to afford a make-up artist to travel with me, then this would never be a problem. I also thought having my own jet would be a lot better than standing in line with a bunch of screaming kids. I definitely need to work smarter or start buying more lottery tickets.

I find my seat and I’m now really concerned that if I show up to my 2:30 meeting looking like this, (no make-up on) my client will not only not recognize me, but they will be frightened.

My seatmate looks like a million bucks. She’s well dressed, her make-up is perfect and she’s relaxed. I compliment her and tell her my story of the missing make-up bag.

Then like an angel from the sky, my new friend Denise Sowder tells me she’s a beauty consultant and works for Mary Kay. She also said she had a suit case full of make-up products and samples. OMG. As soon as we landed, she saved the day. We found the nearest ladies room, I got a make-up lesson and all the products I needed.

What are the odds of that happening? A million to one.

 Lessons here.

• Slow down. Speed will not necessarily get you to the goal faster.
• Always carry toiletries in your carry-on bags. Not in a separate bag that you can leave somewhere. Turns out I left it at a research facility.
• Keep an extra set of power cords in your suitcase.
• Pay it forward. Keep your Karma bank account full. I’m placing a Mary Kay order with my new friend Denise. That plane trip and her kindness will not soon be forgotten.

For more on trips to Chicago, view:
5 inspirational ideas and 2 revelations from an adventure to Chicago

By Karen Post, on May 6, 2012

This past weekend I attended the National Restaurant Association Show in Chicago. This show hosts over 100,000 attendees from over 100 countries.
The mix included suppliers, restaurateurs, the media and entrepreneurs, like myself, hoping to tap into this lucrative 600 billion market. For the past year I’ve been building restaurantbrandingroadmap, an e-learning product, a web site and business that serves up marketing and branding help to this niche market of independent restaurateurs. I hope to launch the first product within the next 60 days. To date I have built a membership model website and a robust blog.  At the same time I’ve been aggressively building a base of future buyers and fans via twitter, Facebook and my opt-in community. Part of my growth strategy is to get into the minds of my market, so I can better deliver on their unmet needs and to build a network of restaurant product and service providers that I can partner with to accelerate the project and monetize my efforts.

Attending any large tradeshow is a significant investment for a small company. To attend this show, I will spend about $3,000. before time costs. This covers travel expenses for two, show attendance fees, special business cards I printed that promote the restaurant product and an online subscription to watch the Tampa Bay Rays TV on my laptop so I don’t miss a game

A show this size can be overwhelming without a good game plan. So Lauren (My Chief Problem Solver) and I came up with ours to ensure a healthy ROI at the show.

1.) Before you go, set your accountable goals and your action plan to achieve them.

• For us it meant taking home 500 new contacts.
• Discover at least 10 promo partners.
• Make 5 media contacts.
• Identify at least 50 resources for content.
• Learn at least 20 new marketing ideas.

2.) Print something that you can hand out that speaks to why you are at the show.
For us, in addition to our Brain Tattoo Branding Business cards, we printed special cards that included our restaurant product, site and social media addresses.

3.) Identify targeted companies you want to meet and schedule your day.

4.) If you go with a colleague like I did, don’t hang out together all the time. Don’t sit next to each other at a session or on the shuttle. You can cover twice as much ground if you both go different ways.

5.) Don’t wait to get home to sort out your hot new contacts and ideas. Take action while stuff is fresh on your mind. Organize your thoughts and leads, contact your new friends in social media right away. The next morning we already had traction from our new contacts on our site and social media accounts.

6.) Take pictures and keep good notes of your journey, the people you meet and new resources. These pics will not only give you follow up material for your new contacts, they can be seeded in social media and in your blog.

7.) Stay focused on who you want to meet. This show had over 1800 exhibits, only about 20% mattered to me concerning business goals. Don’t forget your mission.

8.) Look professional, but dress comfortably. I usually wear my red glasses and some creative jacket or outfit. This seems to be a magnet for conversation and strangers get the vibe I’m a creative thinker.

9.) If you say you are going to follow up with someone after the show, do it! This is part of your brand. Keeping your promises.

10.) Stay at a cool hotel. The likelihood of meeting cool people will increase. We stayed at the Sax. I love this place, it’s hip, has good energy and is in the heart of lots of interesting and fun places. The House of Blues is next door.

11) Bring a ton of business cards, if there are 100,000 people at the show you you can easily burn through 1,000 cards.

12) Make sure you have downloaded all the apps to help you be productive.
-For us this was a QR scanner on your smart phone., so you can bookmark cool things. Many booths used this digital tool.
-Instagram to take and share photos.
-The NRAshow app to view the schedule and map layout quickly.

If you are interested in restaurant or hospitality branding, do check out my other blog. There will lots of great new posts concerning this exciting industry.

Brand on!

By Karen Post, on September 21, 2011

How a little comedy can help content creation and communication captivation

We all struggle with developing killer content that not only communicates but captivates audiences. Let me share some insight from two recent comedy outings and why you should routinely schedule such humorous adventures in your career journeys to master the art of theater and comedy in your messaging.

Last month, when I was in New York City I saw Love, Loss and What I Wore, an off Broadway show about women and life or to better describe it as the New York Times Review states, two hours of matters of the heart and matters of the closet. It was entertaining, thought provoking and triggered some deep emotions and memories.

The performance did not include any high tech scenes, fancy costumes or flying actors. It was so simple, yet so powerful. Five women in black dresses, who stood in place for the entire show spouting off smart dialogue that left a lasting impression.

This past weekend I was in Chicago and went to Second City. Second City is a comedy institution (with theaters in Chicago and Toronto) dating back fifty years and spawning such great talent as Gilda Radner, Dan Aykroyd and many noted Saturday Night Live stars. They usually have a couple of performance options, this weekend I saw South Side of Heaven.

Most of what I saw there were character-driven improv style, laugh so hard it hurts shows. I’ve never been disappointed and always learn so much.

I love comedy, and due to my very tight time and limited schedule I always try to do things when I’m traveling that are fun and I can learn too. Here are some of my take-a-ways and I how I manage idea generation while I’m hanging out with friends and often drinking wine.

Capture ideas.
1) Always carry a good idea pad or use your phone notes app. After two glasses of wine, a great idea can easily exit your brain.

Spot what works.
2) Pay attention to what topics the audience laughs at.
3) Listen for simple words that are called something goofy but seem to roll off the tongue and sound extra funny. For example, the word ‘Acne’ is okay, ‘Big Fat Zit’ has a lot more word punch.

Mimic good story structures.
4) Story telling is a craft. Stories that really work usually follow a simple architecture. Here’s a structure you’ll see often: Set scene, introduce characters, identify problem, present solution, use of a shocking result or a question asked.

All of these comedy gems can aid in delivering more meaningful and memorable presentations, writing content or making a strong point in a text message .

If you need more help with story telling or comedy, check out two of my favorite advisers: Doug Stevenson, who puts on story telling workshops around the world and offers coaching and my super funny buddy David Glickman, who also coaches and can punch up material.

For more creative problem solving, view:
18 steps towards stress-free, fast-lane, more fun and darn good writing.

By Karen Post, on September 17, 2011

Every Saturday I salute someone or a group that deserves a little extra attention for his or her good deeds, achievements, creative solutions, witty comments or meaningful acts of customer love.

This week my hat goes off to the fall graduating class at American Intercontinental University and their families. American Intercontinental University is a global learning institution with campuses across the United States, in London England and an award-winning* Virtual Campus called AIU Online.

I was the commencement speaker today addressing over 200 grads, 1300 + university professors, staff and friends and family at the graduation celebration in Chicago.

Held at the Pier, surrounded by Lake Michigan, it was a picture perfect day to celebrate such a meaningful and huge milestone for the grads and their families.

Many of the students have held full time jobs and run businesses while getting their degrees. The class was diverse, it was made up of all ages and all ethnic groups with a common goal of bettering themselves with a solid education. They traveled from around the US and world to celebrate their newly earned degrees.

They all inspired me! (The grads, the professors, the staff, the alumni and the families)
To see and feel such love for life, learning and the dedication to catch dreams was a wonderful occasion.

As promised, here are the words I shared. A taped version of this commencement address will post on AIU’s  Youtube channel soon. I will share the link once I get it. Until then, here is my notes. Pardon any typos, I’m running out the door

At 22 I started my first company. I made lots of money. I had fun. This went on for nearly 20 years. I was unstoppable.

At 39 I led a company that failed. I lost lots of money and my confidence. I was devastated.

At 42 I found my first gray hair in my head. I was freaked out.

At 43 I discovered hair color. And I was happy again.

Life is colorful, crazy, and challenging.
Life is wonderful and a rewarding journey.

We will all face windy & scary paths, with unexpected potholes.
We will experience great joy too!

Like today, as we celebrate your graduation, your passage onto a new and exciting road—full of dreams and opportunities.

So as you step into this new journey,
Who will you be?
And what will your brand stand for?

Will you be a courageous leader of a big company?
Will you express yourself and be a rule-breaking artist or a passionate writer?
Or will you be an entrepreneur and start your own business?

Whoever you want to be, you can be. IT’S YOUR TIME TO SHINE.
Look at Lady GaGa, Oprah Winfrey or Steve Jobs. They are all successful. They are all super brands.
And they all know success is more than an education and even talent.
Success requires a mindset that personal BRANDS matter.

Your personal brand is the sum of all you do.
It is your reputation, your identity and your image—that is captured in the minds of your market, your peers, your clients, your employers, people you know, people you don’t.

Your brand is: what the market thinks about you, feels about you and expects from you.
You are a brand – just like a product on a self that wants to get selected over another.
You are a brand- just like a company that buyers are attracted too.

The marketplace is competitive. You must stand out and stand for something.
I know first hand personal branding works. It can be the difference in getting something you want or being passed up.

I told you about a dip in my career 11 years ago. When I had to shut down a company, and lay people off.
My identity was shattered. I felt like I was in a dark hole with no way out.

In June of 2000, I committed to developing my personal brand. I started with a plan and clear goals.

I said to myself, Karen Post, “I will be an international branding authority. I will travel the world, speak, consult and write books. My nickname will be The Branding Diva. I will be high-energy and bold. My signature colors will be red and black and I will be a non-conventional thought-leader”.

My brand has helped me live my dream.
This past year, I even made history. I was the first woman ever to be invited to address the Saudi Arabian Airline in Jeddah, Saudi Arabia. After my presentation I asked the meeting planner, “Why did you select me over all of the other branding speakers in the world?”

He replied, “It was your bold brand. We wanted someone who’d rattled our thinking and was high-energy. When we visited your website and saw the name The Branding Diva, we knew you were the one.”

While the formula sounds simple, building a brand takes work, discipline and understanding these key points:

The dress rehearsal is over.
We are all on stage everyday competing with others for the same job, the same promotion, that same piece of business, often we get only one chance to win.

We are judged.
From how we look, to how we speak, to how we shake hands, to how we perform. Everything we do matters, like what we put on our Facebook pages to who we associate with.

Failure and rejection are both Just temporary events.
The road to success is paved with failures and rejection. Successful people take the hit and then shake it off, and get back to stuff they can control.

To build a personal brand
1) You must believe in YOU, exude confidence, stand tall–be an authority in your chosen field. IT’S YOUR TIME TO SHINE

2) You must know your target market and package yourself consistently, so you are relevant and appropriate. IT’S YOUR TIME TO SHINE.

3) You must know your competition and position yourself so you stand out. IT’S YOUR TIME TO SHINE.

4) You must show up and ask for what you want. IT’S YOUR TIME TO SHINE.

and finally, when you earn your fruit, give back, mentor someone, contribute to a scholarship fund, keep dreams alive, so you can tell a new student, IT’S YOUR TIME TO SHINE.

There are no limits to your success. Your personal brand counts. Go enjoy your new journey.

IT’S YOUR TIME TO SHINE! Congratulations to all!

In closing, a special shout out to just some of my new friends: Sergeant Angela Mitchell, Erica J. Reese, Dr. Phylis Gooden, Jennifer and Grover Iverson, Syerita Lockes-Turner, Carol Garner, Omari Martin, Tricia Sigler, Todd Frugia and team, President Tober and a sincere thank you to Amy Crocker with Five Star Speakers Bureau. And what a small world, I even ran into a friend from Tampa, Renauld, Erica’s Uncle!