By Karen Post, on April 12, 2012

So many books, so little time to read. The next 4 titles I’ve read, I loved, I recommend. They cover marketing, branding, the human condition and how to stay competitive.

Confessions of a Public Speaker by Scott Berkun
Loaned to me by another speaker, I laughed out loud for several nights while reading this book. It’s a gem. Whether you do presentations as part of your job or you are a paid professional speaker, this book is raw, funny and a valuable resource.

Why it’s worth the read

• It’s a fast fuel to improve your speaking, around 200 pages.
• I love snarky humor, its got lots of it.
• It provides simple, actionable how to’s.
• It’s real. Scott has been around.

Covers:
Provides applicable checklists.
Interesting science about attention, human fear and communication.

Biggest take away for me
Preparation and practice are the magic moves to home run speeches. Period.

Steve Jobs by Walter Isaacson
I’m an Apple addict. I’ve been one since my first computer in 1983. So I really connected with this book, feeling like it was part of my personal and business growth. It’s a big book, almost 600 pages.  Most importantly I related to how a college dropout, who lives a Zen life and had a very quirky, intense, odd personality with bouts of distorted reality could end up being a such legend and leader in global business and life changing technologies.

Why I’ve given it a glowing report

• It’s inspiration on steroids.
• It proves you can be a little weird and succeed.
• It’s well written.
• It proves sticking to your standards. With Steve, extreme attention and dedication to design and doing things differently, can pay off.

Biggest take away for me
Dreams can come true and turnaround even while operating a company on death row (almost out of cash and losing millions) is possible.

The Complete Idiot’s Guide to Conquering Fear and Anxiety by Sharon Heller, PhD.
Everyone feels fear and anxiety, including me, the brave soul who has walked on fire, driven a Porsche around a race track at 120 miles per hour and addressed thousands of strangers on a huge stages. If you don’t battle with moments of mental craziness every blue moon, I suspect you are an alien who flew in from a planet for the day. Even history’s great leaders faced fear and anxiety. I love this quote by Winston Churchill.

“You may take the most gallant sailor, the most intrepid airman, or the most audacious soldier, put them at a table—what do you get? The sum of their fears.”

As a student of better and happy living, I’ve also been curious about stress, phobias, fear and anxiety as I have my daily share of all of them. This book has been a useful tool for me. I really like it because the format is organized in a way that after you finish the book, you can refer back to a specific section for a quick fix.

If you battle with high anxiety, this book is a must have survival resource

• Beyond ways to manage stress and mental demons, it exposes the root causes.
• Provides simple rituals that can greatly reduce nervous bouts, panic attacks and sleep disorders.
• Shares real professional people situations that I related to.

Biggest take away for me
Peak mental health, just like physical health, is a work in progress. A better understanding of human psychology, triggers and controllable external factors can accelerate one’s journey to personal and professional bliss.

Sharkonomics, How to Attack Market Leaders by Stepfan Engeseth
I recently met a new friend and marketing expert from Sweden. The new business relationship was the result of meeting and counseling a student from the University of Tampa who is also from there. I love how the planet is so small and one local connection opens up a world of new resources. After a few online chats, Stepfan sent me his latest book, which was an exhilarating read to say the least.

A contrast from the book review above on managing fear, Sharkonomics will likely spread fear in some boardrooms with just cause.  Not only is the shark metaphor a very cool marketing idea, the author actually spent time in the water with these very strategic predators (sharks) and parlays this insight into meaningful business lessons and useable management methods. His premise is that nature can be smarter than business as usual. Instead of endless PowerPoints and studies, companies need to embrace a hard survival psyche.

Business can be a dangerous adventure, here’s just a few ways to make sure you are not someone’s lunch

• Strike unexpectedly.
• Hunt in packs.
• Leverage blind spots.

Biggest take away for me
Don’t get stuck in history. Keep moving. Kill with style.

Till next time, read on!

For more books reviews, click here.

By Karen Post, on February 12, 2012

This past week one of my favorite guys and myself celebrated a birthday. I’m happy to report that I’m the younger one. In fact, Abe Lincoln is 203.

For those of you who know me well know I’m not a holiday girl. Don’t get me wrong, I love to celebrate, I just believe that everyday you are above ground is a celebration and special, instead of making a big deal about the traditional Hallmark days.

As I added another year to my timeline this week, I reflected on some of the most meaningful threads that make up my fabric. I put together 52, and yes there is a reason for that number, I hope you enjoy.

These are not in order of priority.

1.) I used to think the number one factor in success was cash flow, this is a myth, it is self-confidence.

2.) Guilt, regret and worry are by far the most unproductive mind trips.

3.) More self-responsibility by everyone will improve the world. The government, your boss, your partner, your job, your clients and the next moron you encounter at the gas station can suck and impact a nice day. OK, what part of that situation can you control?

4.) Life is short. Live like it was your last day.

5.) I have over 10-deceased friend’s contact info in my iphone.

6.) Nobody or no thing can really make you happy.

7.) Peoples’ behavior, cash flow and things can definitely alter your mood.

8.) I can’t tolerate whiners, racists or people who don’t wear deodorant.

9.) Patience is not one of my virtues.

10.) Listening to music, playing tennis and winning are three of my top favorite past times.

11.) My all time favorite book is “ The Pocket Pema Chodrom”. 2nd favorite Brand Turnaround and a close tie StraightForward: Ways to live and lead.

12.) Hair color is by far one of the most important inventions in history.

13.) Unless you buy lottery tickets and win, delegation is a critical skill for success.

14.) If you give crappy instructions, you will get disappointing results.

15.) Awards are exciting, but the journey is where the riches are.

16.) Friends and relationships should add to your life. If they don’t, they are useless weights that should be dismissed.

17.) Design is really important. The elements of beauty, emotion and ease of experience make life better.

18.) If you don’t have a strong sense of humor, you won’t be strong in personal relationships.

19.) Spelling is important to many people. I’m not one of them.

20.) I wish dogs and other animals could talk.

21.) I wish some people would talk less.

22.) I hate mushrooms, phone trees (when you call for help hit #1 for this, hit #2 for that) and bureaucrats.

23.) Three of the biggest fashion crimes: men wearing too much jewelry, women wearing panty hose with sandals and long fingernails on both.

24.) There are way too many unproductive meetings held everyday.

25.) Thoughtful agendas and a meeting marshall can fix this.

26.) “Play up” in everything you do. This means hang with people and companies that are more accomplished than you and play sports with athletes who are better than you.

27.) Invest in you. Attend workshops, hire expert coaches and treat yourself often.

28.) Don’t always believe your mind. Sometimes it thinks up really stupid and damaging thoughts.

29.) Do follow your gut. It knows a lot more than you might expect.

30.) Appearance matters. Youthfulness, fitness, grooming, your teeth and wardrobe make a difference in business.

31.) Exercise is the best medication going. It sharpens your brain, provides more mental bandwidth and wards off evil stress.

32.) Self-promotion is not a bad thing. Anyone who tries to convince you otherwise is likely not too successful.

33.) The art of leverage is among the most important skills a successful person should master.

34.) No risk. No reward. Period.

35.) Bad fruit never gets better. You can fire clients, friends, spouses and brands. If they do not add to your happiness, get rid of them. NOW!

36.) Casting blame is often an action of a loser. Even train wrecks require willful passengers to pick the car, track and place it’s headed.

37.) Optimism is a virtue. I am an eternal optimist.

38.) The only person you can control or change is yourself.

39.) Don’t trust too soon. Don’t trust everybody and don’t harbor the past. But do file away any deceptive players in your experience cabinet.

40.) Market research has its place. However, it is not a crystal ball. Just ask Coke-Cola.

41.) You don’t have to like everyone. But you do need to respect everyone and their unique beliefs.

42.) When drinking wine or other adult libations cell phones, ipads and computers should not be present. In other words, communicating while under the influence of mind altering substances can come with risks.

43.) The past only matters if you choose to live there.

44.) Pole-vaulting to conclusions and writing the future can cause physical and mental anguish. Let life happen. Live in the present.

45.) Failure is the fastest way to success. And Failure is a temporary event.

46.) It’s never too late to start something, change something or be a better person.

47.) I like and enjoy breaking rules and I get annoyed by people who can’t go there.

48.) Often, I love acting my shoe size instead of my age. Playfulness, being spontaneous, independent and free to choose everything are a few of my driving values.

49.) I still don’t understand why our creators created cellulite, any moles or facial hair on women.

50.) My single greatest achievement: being a happy entrepreneur and controlling my destiny.

51.) You do not need to master everything. But what you do love doing—make it a masterpiece.

52.) Be the joy you want to experience everyday and life will never disappoint you.

By Karen Post, on December 8, 2011

I have read two contentious and highly critical book reviews in the Wall Street Journal from the past 30 days.

The first review is about a book by an author who is a great friend of mine.

Brandwashed by Martin Lindstrom

Here is the not so flattering review, in WSJ

The second review was on the book The Secret thoughts of Successful Women by Valerie Young, E.d. D.

No love affair here either, WSJ

As an author who knows the kind of blood sweat and tears that goes into writing a book, my first thought was extreme sympathy and a big felt ouch!!! As I’m sure both book authors were feeling the sting of a public scolding as millions of readers and potential book buyers were exposed to this one reviewer’s negative opinion.

Granted these reviewers have earned an elite spot as book critics for an international media venue like the WSJ, congrats to them, but does their opinion really matter? Does it hurt or help the book and author? and what should the receiver of such a public work product beating do next?

I suppose it’s no different than a movie review. I’ve read many scathing movie reviews and then I went anyway and totally loved the movie.

I’ve got a new book coming out in a couple of weeks, Brand Turnaround and I hope my book is not added to this list of WSJ bad reviews, but if that’s in the cards, it’s not going to kill me if every single person doesn’t love my book as much as I do.

My views on not so nice reviews
Criticism comes with success, accept this.

• This goes for brands too. The more famous your brand is the more you will get shot at from both legitimate, credible critics and plain old grumpy, angry people.
• I believe at least 50% of all critics have not earned expert stature to be a credible reviewer. With the Internet, anyone can post opinions about a book or product with not an ounce of relevant expertise.
• Even bad reviews draw new attention to a product and can generate sales. After I read the bad review on The Secret thoughts of Successful Women by Valerie Young, E.d. D.
• I bought the book and really liked it. I’ve also recommended it to several friends.
• You can never please everyone.
• Take politicos who taste victory with a land slide win and 49% of the voters didn’t like them.
• If you give your work your all, do your homework and use your best creative thinking, that’s really all you can do.
• Sometimes as the creator of the work under fire, you can actually pick up a few gems of good insight that will make you even better, and that’s always a good thing.

And should that big bird drop a lump of poop on your parade, whether you are an author, singer, film producer or you gave a presentation and got some bad reviews, shake it off, shower it off, feel proud that you finished something and know that it’s very likely the cranky reviewer has never even started a piece of work and never will.

By Lauren Angrick, on December 3, 2011

Jennifer Prosek, author of Army of Entrepreneurs, is the founder and CEO of CJP Communications where she leads many of the firm’s key accounts. Her offices are located in New York, Connecticut and London and with over 70 working professionals, the firm ranks among the top 35 independent public relations firms in the US.

You could definitely say that she knows how to run a business or, should I say, how to gather an army of entrepreneurs. Want to know the secret? It’s the ability to develop, motivate and deploy employees to be more entrepreneurial within their own positions. This strategy is the basis of her first book, Army of Entrepreneurs: Create an Engaged and Empowered Workforce for Exceptional Business Growth.

Prosek shares what she knows, how she runs her firm and focuses on teaching readers how to insure that every employee becomes a powerful force for growth within an organization. Prosek believes that if every employee is empowered to use all of his or her resources to help the company succeed, they will develop what she calls an “owner’s mindset”. Her game plan for building a workforce committed to creating new business, forming breakthrough products and services, and supporting growth has earned the organization “Small Agency of the Year” and was recognized as one of the “Top Places to Work in PR”!

Jennifer Prosek uses both theory and practical advice into an overall organizational approach and taps into the hidden entrepreneurial drive among employees and because of this, I highly recommend the innovative and organizational changing book Army of Entrepreneurs: Create an Engaged and Empowered Workforce for Exceptional Business Growth by Jennifer Prosek, to anyone serious about jolting awake their company through empowering their employees.

Key takeaways:

1. To have a successful company, one must develop and motivate employees to be in charge of their own actions.
2. Breakthrough products and services come from those who are empowered by their resources.
3. When employees are passionate about their careers, goals, dreams and ideas, everyone in the company wins.

About the author: Lauren Angrick is Chief Problem Solver for Karen Post’s companies, Brain Tattoo Branding, Brain Tattoo Publishing and The Branding Diva® speaking programs. When not online, marketing and social media brand building she enjoys being in social gatherings and anything to do with the outdoors. Angrick is a University of Tampa graduate and serves is a member of the Board of Counselors.

By Karen Post, on November 30, 2011

60 Minutes is at the door are you ready to defend your brand?

The business world is uncertain, risky and forever changing, it’s no surprise that your brand will probably face some rocky roads throughout its lifetime, along with a little uninvited media attention. Whether due to a natural disaster, a product recall, a competitor’s maneuver, bad judgment, a customer complaint or some other factor, your brand strength could be put to the test when you least expect it.

Brand shakeups happen every day and then the spotlight is on the brand and the surrounding events and players. The media, your stakeholders, your employees and customers will be demanding answers and assurance that you are handling things in the right way.

No brand is immune. An entrepreneurial start-up, an individual brand or big organization can get beat up without warning.

So when brands go bad, what separates the survivors from the big losers, the sustainable ones, from the forever broken ones?

It’s not what hits a brand upside the head but rather how they get back in the game that matters. I’ve watched and researched brands from around the world, big and small when they are tested. And I’ve seen common actions that I call brand turnaround game changers. These actions can bring brands—even in the worst place—back to glory.

Should your number be called and you find your brand on the hot seat, take responsibility and follow these actions. Your road to recovery will be smoother and you can prevent long-term damage.

To illustrate a brand-shaking situation, let’s pretend your employees or a vendor did something crazy, broke the law, dismissed ethical practices or made a big mistake, and the word is out. It’s on the news and being talked about in social media. What should a smart brand do?

During this trying time, you must own up and take control of the situation. This doesn’t mean to admit guilt or make excuses, but it means that you should take timely responsibility and demonstrate sound actions toward finding solutions to the situation.

As much as you might want to go into hiding and reply with, “No comment,” you must stay present, with confident communications and poise, so the public and your stakeholders do not lose their trust in you or your brand and further negative consequences are contained.

Bad things happen to good brands. You can let an unfortunate event kill your brand or you can recover quickly from the event by taking these steps.

o Take an inventory of the situation, before you speak.

o Acknowledge the facts, and that you and your team is actively seeking solutions.

o Build a clear narrative that reflects your brand essence and is relevant to the situation.

o Decide what venues are best to tell your story.

o Apologize, when appropriate.

o Select the most effective voice for your brand.

o Leverage the best impression.

o Keep the message positive and honest.

o Manage the media; don’t let the media manage you.

Avoiding the situation will further the suspicion and possibly result in more negative publicity for your brand. Also, remember the more high profile the brand is, the higher expectations will be on all fronts.

To start, stay present. This means taking ownership. Do this in a diplomatic way, demonstrating empathy and concern for all stakeholders, including employees, the community, your customers and those involved in the situation.

Remember the media can be your friend and is a powerful tool that can heavily influence public opinion. Leverage journalists, news sources and technology from the get-go. First impressions depicted by the media are key here, so think carefully before you answer any questions or attempt to explain anything. And because of the Internet, remember that anything you say or do can be kept on record and visible to the public for many years to come.

Choose an outlet that best represents your brand and how to address the problem. Is it a press conference, written and/or verbal statements, social media or other Web resources, radio, TV or some other outlet? Your venue of choice should be based on the event and the magnitude of the initial brand shakeup. But you should also be sensitive to current market conditions and other news, and how your story fits in with those.

Be sure that your website and social media channels have current information regarding the shakeup and the steps you’re taking to fix what has gone wrong. You can even create a microsite dedicated solely to this purpose.

The communications voice should match your brand and reflect the tone for your plan of attack and recovery. Know your audience, build your starting narrative, craft a compelling story and speak the truth. Be sure not to make false promises or have an unrealistic positive outlook if you do not have supporting facts.

Most importantly, show that you’re committed to doing whatever it takes to tackle the situation. As I said before, any kind of avoidance, delayed response or blame game could potentially raise doubts and questions in regards to the values and credibility of your brand.

At the same time, know when to fold. There may come a point when you have done everything you can and now need to remove your brand’s presence from the public radar screen and get back to your business.

This article is based on content from Karen Post’s latest book Brand Turnaround (McGraw-Hill 2011).

To view more content from Brand Turnaround, click here.

By Karen Post, on October 16, 2011

Every Saturday I salute someone or a group that deserves a little extra attention for his or her good deeds, achievements, creative solutions, witty comments or meaningful acts of customer love.

This week my hat goes off to Jeff Bezos founder of Amazon.

I’ve admired Jeff for many years, but tonight after reading the WSJ and an essay by Richard l. Brandt about his new book, “One Click: Jeff and the Rise of Amazon.com” I was reminded of what an amazing journey Jeff Bazos has had as an entrepreneur and the incredible success his company has earned.

Wearing cowboy boots as I write this blog post, I do have an extra soft spot for Texas-breed business heroes like Jeff. Jeff spent many of his summers in Cotulla, TX at his grand daddy’s Lazy G Ranch. The Journal article recounts Jeff’s early inspiration from rural living and his grandfather.  Citing that self-reliance was an important value. “People do everything themselves and when something is broke you fix it.” This upbringing turned out to be a valuable entrepreneurial trait for Bazos as he built his global empire.

A great American success story for all start-ups and entrepreneurs with big dreams
From the early years of working from a garage office, to a diet of Pizza on most days, to answering customer emails himself, Bazo’s passion, vision, quirkiness and micromanaging have paid off quite well.

I admire so much about Jeff’s leadership and the company including:
Great brand name and branding.
It is cool, smart and simple (the original name was Cadabra, it was nixed after being mispronounced as Cadaver).

Amazing technology.
I enjoy and use often all the site features and intelligent marketing from their patents from “One Click” to many rumored others.

Remarkable experiences.
The ease of the shopping experience and thoughtful customer service.

Being an advocate and channel for other entrepreneurs.
I’m so thrilled and grateful that Amazon is such a dominant book channel for affiliate marketing and for promoting and selling books like: Brain Tattoos and my new title Brand Turnaround, my new baby that is about to be born in December.

Thank you Jeff. You inspire us!

By Karen Post, on September 30, 2011

I highly recommend this book, Get Rich Click, The Ultimate Guide to Making Money on the Internet by Marc Ostrofsky to every businessperson and entrepreneur.

There are gobs of great books available on Internet marketing and I’ve read many. But this one is worth adding to your library of valuable references and tools. Not only is the author, Marc Ostrofsky a real-life success story (he had made millions with the Internet) which for me gives the book extra credibility, it’s also organized in a way that makes it easy to understand, access the learning gems and apply to your business.

The book covers just about every aspect of the Internet and how anyone can profit from it. Some of the more interesting sections for me were on URLs, keywords, and new vendors to help get things done. In addition to the book content, Marc does a nice job of making updates available on his website via his blog.

This book took me a bit to get through, not because it’s long, but I found myself stopping to try things and look up examples that he cites that made the content not only hit my brain, but really stick to it and become my new walking knowledge that I’m now using with my businesses.

Just a couple of my top take-a-ways:

1) Having a key word in your URL is golden.
My brand name and URL are proof of this. Many of you know I earned the #1 spot on Google last year for the term “Branding Speaker”. I’m now convinced that in addition to my voluminous writing, the noun in my name www.brandingdiva.com has paid off too.

2) Buying smart URLs can add to your wealth just like buying a prime piece of real estate.
They can be low cost, high return investments. Since reading Get Rich Click I’ve purchased over 50 new URLs that I’m going to start monetizing with parking pages and landing pages.

If you need one comprehensive book that helps you understand and profit from the Internet this one should be considered. It gets a thumbs-up from me.

I’m looking forward to his next book too that will be called Word of Mouse.

By Karen Post, on March 28, 2011

By Karen Post, on November 7, 2010

Gary Vaynerchuk (VAY NER CHUK), the star of Wine Library TV, is Director of Operations at Wine Library in Springfield, NJ. With his unconventional, often irreverent commentary on wine, Gary has attracted a cult-like following of more than 80,000 viewers a day. In the name of “expanding one’s palate”, Gary convinced Conan O’Brien to lick salted rocks and shared samples of dirt and grass with Ellen Degeneres. He routinely pans popular wines (even ones sold by Wine Library). He interrupts his webcasts with rants about his beloved New York Jets. This is not your typical wine expert.

Wine Library grew from a $4 million dollar business to a $45 million business. If that’s not enough to toast about, Gary also authored Crush it!

I read Crush it! after several people recommended that I do so. It is an easy to follow, high-energy guide for entrepreneurs and would-be business owners that will get readers fired up to turn their passion into a profitable venture. He gives step by step instructions on how to harness the power of social media to build your personal brand and your business. He makes the case that everyone needs a personal brand as the business environment has changed. Among other observations, he notes that the day of the traditional bullet point, word document resume is over, and that even if you are not going to venture out on your own, you need to have a strong online brand if you want to get hired. He does a great job of not candy coating the ease at which this feat will be executed. It is hard work.  Crush it! also explains how to turn a passion and/or hobby into a profession. However, he is realistic about what people can expect to earn.  The author doesn’t promise everyone that they will become millionaires, but it is possible to earn as much for yourself (mid 5 figures) as you might toiling away for someone else doing something that you’re not passionate about.

Key takeaways:

1.     Become an expert. Create bonds with other professionals in your field and to share your ideas and expertise on the social networks.

2.     Be true to your DNA and know that you can’t be all things to all people, but that’s OK. You will still appeal to an audience, your audience…as long as you are authentic.  Gary uses himself as an example. He knows that his outspoken, loud style does not appeal to all wine lovers (he has a popular vlog about wine and video wine library). We couldn’t agree more. We wrote about being who you are recently. You should also choose the online forum that is best suited to your personality: blog, vlog, podcast, etc.

3.     Even introverts can be charismatic. He believes that when people are passionate about something, their genuine excitement about the subject comes through and they become charismatic.

4.     You can monetize ANY passion, Gary uses someone who expounds on worms as fish bait as an example. But, passion alone is not enough. You will have to work hard (he mentions a 3AM bedtime for people starting their online biz after their day job and he says there will be no time for much of anything other than meals, family time and work).

5.     This endeavor is going to take a while to take off. He tells his audience not to expect huge results in less than 12 months, but that probably won’t matter since you will love what you are doing so much.

6.     Even with all the content out on the web, it is STILL possible to differentiate yourself and become number one in your space. Gary writes,  “to everyone who is freaking out because they fear the noise and distraction of all the additional content on the Internet, you can relax. Quality is a tremendous filter. Cream also rises, my friends, no matter how many cups of coffee you pour.”

By Karen Post, on November 2, 2010

I have a pile of business books that I have been meaning to read, and I am now determined to finish them by the end of the year. I had a great excuse last week when my power went out. I ran my laptop until the battery died. When it did, I decided not to relocate to a place where I could power up and sat down to read instead.

Tribes
I started with Seth Godin’s Tribes. It is a collection, I believe, of blog posts on leadership. If you are an entrepreneur, or if you work for a company and have the desire to champion a cause, this book will help ignite that fire.  A few key takeaways for me were:

1.     The definitions of a tribe and its dynamics.  “A tribe is a group of people, connected to one another, connected to a leader and connected to an idea. A group needs only two things to be a tribe: a shared interest and a way to communicate. Tribes need leadership. Sometimes one person leads, sometimes more.  You can’t have a tribe without a leader–and you can’t be a leader without a tribe.”

2.     A tribe is formed when someone sees a group that is asking to be led. For example, “Fox News didn’t persuade millions of people to become conservative; they just assembled the tribe and led them where they were already headed.” Capitalize on a non-obvious moment/opportunity; get there first.

3.     A manager is not a leader. A manager operates within the status quo of the “factory.” The leader sees an opportunity to do things differently (and better) and sees a group that is willing to move toward that change. The leader doesn’t wait to be asked to lead, he or she just does it.

4.     The internet provides unprecedented opportunities for leaders and tribes to connect. One person with a YouTube.com account can impact the world in 24 hours with the right video. The power quotient has shifted.  Just look at the power of blogging, anyone can broadcast their thoughts or ideas and lead or form a tribe.

5.     Necessary ingredients for a tribe leader. Genuine passion and charisma – if you don’t have that, people will see through you and a tribe won’t follow. Authentic generosity – a true leader doesn’t need credit for his or her ideas, he or she is happy for them to be spread. The ability to use criticism to improve, curiosity, heresy (vs status quo), faith, remarkability, fearlessness, leadership/empowerment, passion and reinvention.

6.     Recipe for starting a micromovement: a manifesto, connectablity and tracking progress.  Making money can’t be the ultimate goal of the micromovement, that will guarantee its failure.

7.     Persuasion: don’t start with opposition, seek the uncommitted passionates.

8.     Elements of leadership: challenge status quo, create culture, be charismatic, communicate vision, connect.

9.     Do not get stuck in the way things were or are, get busy turning things into what they could be.

10.  Change isn’t made by asking permission. Change is made by asking for forgiveness later.

11.  True leaders understand that change is not only omnipresent, but the key to success.

12.  Great leaders listen to tribe members. However, truly great leaders can listen to the other opinion, still do what they had intended and retain loyal tribe followers.  He used Ronald Regan as an example of a leader with this quality.

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